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T-scores are used to account for the absence of population standard deviation or a small sample size.
PRO TIP: They're only used with sample means, not sample proportions!
When we don't have the population standard deviation (σ), we have to utilize our "best guess" at the population standard deviation with our sample standard deviation (s).
We have to provide room for error in case the sample standard deviation (s) is not an accurate representation of the population standard deviation (σ).
If our sample size is too small, then we can't assume that the sample distribution is a normal distribution (Central Limit Theorem). The size of the sample must be at least 30 for us to make the assumption that it's normal.
The below helpful graphic is from Statology, and helps clarify when it's necessary to use t-scores instead of z-scores!
Strive to use z-scores... but when you can't (due to missing population standard deviation or small sample size), use t-scores!